Garbage totes are picked up every Friday starting at 7:00 am. Please have your bin out on the street ready for pickup. If there is a change in pickup day you will be notified in the Review or by a note included with your utility bill. The only time pickup days usually change is if Christmas Day and New Years Day are on a Friday. On other holidays, such as Good Friday, pickup proceeds as normal. Bins must be removed from the curb by 9:00 pm on collection day.
Organic bin pick up begins on May 1, 2020. These totes should be placed out at the same location as the garbage tote making sure to leave the totes approximately 1.3 m (4 ft) apart.
Totes will not be emptied if they are not loaded correctly or contain inappropriate material.
QUESTIONS AND ANSWERS:
What kind of refuse can I put in the container?
You place typical household garbage in the container. In the interest of container cleanliness, we encourage you to use plastic bags for wet garbage and to occasionally hose out your container. Please do not place grass, leaves or small branches in the waste container, but put these items in the second container with the green lid which is for organic wastes.
Where do I place the container on collection day?
Under normal circumstances, the container should be placed at or near the driveway or curbside pickup point approximately 1.3 m (4 ft) from any vehicle, other obstacle or another container, should you have more than one container. Place the container with the handle facing towards your house with the lid closed.
What about parking on collection days?
So that the collection truck can easily approach the containers, we ask that you do not park blocking the container on collection day. This should eliminate missed service due to blocked containers.
Who replaces damaged containers?
We expect residents or those responsible for damaging containers to replace them. The container remains the property of GFL Waste Services and must not be painted, abused, altered or modified in any way. Containers that are damaged or broken by GFL will be replaced at no charge. In order to have a bin replaced please drop by the office and complete the appropriate form.
What happens when a household moves?
The container is issued to an address and must not be removed from the premises. The container is left for use by the next resident.